I have received a faulty item?

If you have received an order with a faulty item please fill in the online Contact Us form within 3 working days after the date of delivery or collection. You will need to select 'Faulty Item' as an option and fill in all the relevant mandatory fields.

Our Customer Service team will then look into this fault and will contact you within 48 hours.

If we cannot fix the fault then we will aim to get you a replacement as soon as possible.