Ordering Online

Ordering Online

How do I order online?

New Customer?  

If you are a new Adventa customer click ‘Register’ at the top of the website in order to register your details. Please then wait 48 hours for our dedicated sales team to add you to the Adventa customer database. After this you will then be sent an email that contains a link which you will need to click onto generate a new password. 
Adventa customer? But new to ordering online?

Existing Customer?

 If you are an existing Adventa customer and you would like to use the Adventa Ecommerce Platform, please contact your Account Manager who will be able to provide you with an account. Alternatively, simply click Login/Register at the top of the website and then fill in the Request an Account section. Once the Adventa team have approved your request and completed your account you will received an email that contains a link which you will need to click onto generate a new password.

Existing Online customer?

Once you have registered to the Adventa Website you can search the Product Range to find the product you are looking for. Just click Login to order. Once you have logged in just click Add to cart by the product that you would like to purchase. Once you have completed your order simply click the shopping basket tab on the right hand side and click ‘Proceed to checkout’

Were we able to answer your question? If not, click here to contact us.

I am based in the USA - can I order from you?

Yes, we have warehouse facilities in New Jersey, USA, so please contact us directly on (TOLL FREE) 844 458 0106 or sales@adventa.com

Am I able to amend my order once it's submitted?

No. Once 'submit order' is clicked, your order is sent immediately to our warehouse to process for delivery. You cannot then amend or cancel the order.

Can I cancel my order?

Unfortunately once you have clicked ‘submit order’ we are unable to allow cancellations. However please call and speak to our Customer Service department on +44 (0) 1686 625100 within 1 hour of submitting your order as they may be able to make changes. Changes will be made at their discretion.

How can I order samples with my order?

If you would like to order samples with your order then please list the item name and desired quantity in the Order Comment box at the end of the checkout process.

How can I request special requirements such as large volumes, bespoke colors or print?

As we are designers and manufacturers, we can of course make specials! However, unfortunately we are unable to process bespoke orders via our ecommerce platform please email through your requests to sales@adventa.com or call your account manager on +44 (0) 1686 625100.